TPR clarifies expectations for responsible use of AI in workplace pensions

What This Means for Pension Schemes

TPR press releases signal regulatory priorities and enforcement activity. Trustees and scheme administrators should review this release for relevance to their own scheme governance, funding, and compliance obligations.

The use of AI in pension administration is accelerating. TPR's guidance makes clear that trustees retain ultimate responsibility for decisions made with AI assistance. Schemes should ensure any AI tools are subject to the same governance standards as other operational processes — with clear audit trails and human oversight at decision points.